Seagate
Seagate Personal Cloud: service shut down, recover your data
Seagate has shut down the Personal Cloud cloud service. Remote access is cut but local access is partially possible via DLNA or SMB.
- Risk level
- Critical risk
- Category
- NAS and storage
- Last reviewed
- 2026-05-23
- Confidence
- high
Support status
Seagate Personal Cloud service shut down. Remote access unavailable.
Typical symptoms
- Remote access impossible from Seagate app
- Cloud sync inactive
- Service shutdown notifications received
Fixes to try
- Recover all data via local access (SMB/DLNA)
- Migrate to a NAS with maintained service
- Back up to external drive before migration