DeviceSunsetCheck
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Iris by Lowe's

Iris Smart Hub Lowe's: service shut down since 2019

Lowe's closed the Iris service in March 2019. All system devices have been completely unusable for automation since that date.

Risk level
Critical risk
Category
Smart home
Last reviewed
2026-05-23
Confidence
high

Support status

Service permanently closed in March 2019.

Typical symptoms

  • No devices respond to commands
  • Iris app inaccessible
  • Hub without cloud connectivity

Fixes to try

  • Migrate compatible Zigbee or Z-Wave devices to Home Assistant
  • Check the protocol of each device before migration

Alternatives

  • Home Assistant with Zigbee2MQTT (Z-Wave/Zigbee migration)
  • Hubitat Elevation
  • Amazon Echo with built-in Zigbee hub (2nd gen+)

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Sources to verify