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Insteon

Insteon Hub: service closed 2022, migrate your devices

Insteon abruptly shut down its servers in April 2022, making all its hubs and connected products unusable overnight. Devices can partially work locally.

Risk level
Critical risk
Category
Smart home
Last reviewed
2026-05-23
Confidence
high

Support status

Cloud service abruptly closed in April 2022. Remote access cut off.

Typical symptoms

  • No remote access from the app
  • Cloud automations inoperative
  • Hub disconnected from Insteon servers

Fixes to try

  • Set up local access via the Insteon protocol (PLM + Home Assistant)
  • Migrate Insteon devices to Home Assistant with an Insteon PowerLinc Modem interface

Alternatives

  • Home Assistant with Insteon PLM interface (native migration)
  • Hubitat Elevation with Insteon module
  • Replacement with Z-Wave or Zigbee protocols

Affiliate links appear only when an approved replacement offer is configured.

Sources to verify